Senior Aftersales Lead – Commercial Vehicles

Resource Recruitment is seeking an experienced Aftersales Manager to lead and develop a busy commercial vehicle Aftersales Department in Ferndown, near Bournemouth. This is a key permanent role responsible for improving processes, communication and customer experience, while ensuring manufacturer KPIs and dealer standards are consistently achieved.

You will oversee day-to-day performance of Parts, Service and Workshop, drive continuous improvement, manage technicians, and report departmental

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