Member Insights & Experience Lead

Insight Select is seeking a Data Insights Manager in London to drive evidence-based decisions across member acquisition, engagement and retention. You will own end-to-end member journeys, identify friction points and define metrics like churn, renewal and lifetime value, presenting findings to stakeholders.

The role combines data, customer behaviour and strategic thinking to improve experiences and support growth. This is a hybrid position with 3 days in the office and 2 from home.

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