Job title: Computer Repair & Laptop Repair Technician.Employer: Apple Repairs Leicester.Location: 2B Spinney Hill Road, Leicester, LE1 3GG, UK.Salary: £35,000 per year.Employment type: Permanent, full-time.Working hours: Monday to Friday, 37.5 hours per week.Work arrangement: The advert labels the job as remote in some sections, but the full job description repeatedly states that it is on-site in Leicester.Visa sponsorship: UK visa sponsorship is listed as a benefit.Main purpose: Diagnose, repair, upgrade, clean and cosmetically refurbish laptops and desktop computers, ensuring they function correctly and meet quality standards before resale.
Responsibilities
- Diagnose faults in laptops and desktop computers.
- Repair, replace and upgrade hardware components, including screens, keyboards, batteries, memory, storage drives, fans and touchpads.
- Replace laptop screens and keyboards accurately.
- Update BIOS and firmware, install software updates and reinstall operating systems.
- Test and retest repaired devices to ensure they function correctly.
- Inspect equipment for physical damage and assess its suitability for refurbishment.
- Repair cosmetic damage to computer casings where possible.
- Clean equipment and remove stickers, labels and adhesive residue.
- Apply vinyl coverings and cosmetic finishes to laptop lids, palm rests and keyboards.
- Perform quality-control checks and grade refurbished equipment for resale.
- Handle customer equipment carefully and follow data-security procedures.
- Meet productivity targets and key performance indicators (KPIs) while maintaining quality.
- Follow company procedures, health and safety requirements and security policies.
- Complete relevant training and communicate professionally with colleagues and customers.
Requirements
- At least 12 months of experience in a similar computer repair role.
- Demonstrable skills in diagnosing and repairing laptops and desktop computers.
- Practical experience replacing laptop screens, keyboards and other hardware components.
- Experience in cosmetic refurbishment is desirable; candidates with good hardware knowledge who are willing to learn may also be considered.
- Familiarity with computer hardware from different manufacturers.
- Strong troubleshooting and problem-solving abilities.
- Excellent manual dexterity, accuracy and attention to detail.
- Ability to work independently, manage time effectively and collaborate with a team.
- Ability to follow technical instructions and documented procedures.Commitment to health and safety, data security and customer confidentiality.
- Willingness to complete company training.
Benefits
- UK visa sponsorship is advertised.
- Annual salary of £35,000.
- 28 days of paid annual leave per year.
- Company benefits and a flexible benefits package.
- Casual dress.
- Permanent, full-time employment.
- Monday-to-Friday schedule.
- Training and continuous professional development.
- Opportunities for career progression.
- Supportive and inclusive working environment.
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