Operations Lead – Paralegal Delivery & Client Care

Capsticks Solicitors LLP in Leeds is seeking an operationally focused Team Manager to lead the delivery of fitness to practise work for a large regulatory client. You will manage the paralegal team and support the Client Account Lead with reporting, forecasting and client requirements.

The role requires strong people management, commercial awareness and the ability to drive improvements in delivery, reporting and IT systems. This is a hybrid position with a fast-paced, client-facing environment.

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