Description
The specialist role of the Team Planning Scheduler is to support our Resort Teams by accurately forecasting, reporting, analysing and rostering our team including with, ultimately ensuring we deliver the right team in the place at the right time. This role will play a pivotal role in short and long term planning.
KPI’s
Labour cost vs. budget
Overtime costs
Forecast vs actual hours
Compliance with working time directiveEfficiency improvements
GENERAL DUTIES & KEY ACCOUNTABILITIES
Produce accurate weekly rotas and forecasted demand
Align staffing levels with sales forecastMonitor and adjust schedules in response to absence, demand changes and business needsEnsure fair and consistent and allocation of hoursEnsure schedules comply with working time directiveIdentify risks to budgetMaintain accurate workforce within scheduling systemsMaintain accurate records of absence, holidays and shift changesCommunicate rota changes effectively
KEY KNOWLEDGE/ EXPERIENCE & QUALIFICATION REQUIREMENTS
Experience in rota planning or workforce schedulingStrong numerical and analytical skillsProficient in excel and workforce management systemsGood understanding of labour cost controlStrong organisational skillsExperience in hospitality, retail or leisure would be desirable.
Key Responsibilities
For this specialist role, you should have previous experience in team planning and forecasting, it is desirable if you have experience with volume rostering and with a strong knowledge of the SAM platform. You will be working with lots of Leaders across many departments, therefore able to build, develop and enhance current working relationships with all Leaders of the business. You should enjoy taking ownership of challenges and competing tasks, with an eye for accurate detail and be a driver of change with a lean thinking mindset.
You should have the ability to plan, manage and execute effective rosters, be well organised, understand designated budgets to work within a financial framework and a structured environment.
About Butlin’s
Did you know Billy Butlin was the first person to introduce dodgems to the UK? That’s right, ‘fun’ is in our DNA, and we’ve been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture.
As The Home of Entertainment, we pull out all the stops to provide our guests with an ‘Altogether More Entertaining and Fun Break’, from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you’re looking for a role where you can Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you’ll fit right in!
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