Social Housing Operations Lead – Repairs & Contracts

Talent Consultancy is recruiting an experienced B2B Commercial & Social Housing Operations Manager for its Harrow, London base. This hands-on role oversees office-based operations across social housing maintenance contracts and a range of B2B clients, ensuring seamless service delivery and strong performance.

You will lead scheduling, manage teams, monitor SLAs and KPIs, coordinate repairs and reporting in Excel, and participate in an out-of-hours escalation rota to maintain high customer

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