Senior 3rd-Line Engineer: Projects & Infra Lead

NEOCI is seeking an experienced 3rd Line Service Desk & Project Engineer in the West Midlands. The role balances complex technical support with hands-on project delivery, including mentoring 2nd line engineers.

The role is split ~50/50 between 3rd line escalations and infrastructure projects, offering challenging tech and opportunities to shape service delivery across varied client environments.

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