SIAM Problem Analyst: Drive Root Cause & Service Resilience

Capgemini is hiring a SIAM Problem Analyst to own end-to-end problem management across a multi-supplier environment. You will coordinate root-cause analyses, drive permanent fixes, and govern problem records while ensuring service stability and improved performance.

The role emphasizes data-driven insights and continual service improvement within a hybrid UK work setting. The ideal candidate has strong SIAM, ITSM, and stakeholder-management skills, with experience across incident and

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