Job ref: 2026-163Job type: PermanentLocation: South AreaSalary: £38,510 – £44,253Closing date: Thursday 05 Nov 2026 16:30
Please note that although this job advert is for a permanent post, offers for fixed term contracts may also be made from this file.
BAND: 6
JOB PURPOSE:The Team Leader will carry out duties necessary for the effective management of staff and office, and will lead, manage and support a team as they carry out duties necessary for their role. This will include the responsibility to ensure adherence of management and financial control reports in line with local management & governance arrangements.
Teams are varied in structure to meet local or regional requirements and will comprise of all or some of the following roles:
- Income Collection Officers
- Patch Managers
- Support to Patch Manager and other Team Leaders and/or
- Accounts Officers
- Administrative Support
Reporting will be based on existing local management arrangements. Team Leaders (Accounts) will lead and manage their team to fulfil the following purpose for customers.
‘Provide me with support when I need it to help me pay my rent and sustain my tenancy’.
Team Leaders will be required to undertake other relevant duties for effective staff and office management relevant to each location and as may, from time to time be required. Decisions should be made in accordance with the Housing Executive’s Standing Orders and Board Scheme of Delegations.
REQUIREMENTS:1. i) Possess a degree level qualification (Level 6) AND have a minimum of 2 years’ relevant* experienceORii) Possess 5 GCSEs or equivalent, including minimum Grade C in Mathematics and English Language, AND can demonstrate relevant training AND have at least 3 years’ relevant* experience
*Relevant experience must be directly related to housing management and must have been gained within a front-line customer support environment.
APPLICATION PROCESSApplication should be made using the on-line application form. Instructions on how to complete the on-line form appears once the form has been accessed. Make sure you follow these instructions.
Candidates who require a reasonable adjustment to the application process should request this by emailing quoting the particular Job Title and Reference Number. Guidance on the completion and return of applications is included in the Candidate Information Pack. The Northern Ireland Housing Executive have a policy on the Recruitment of Ex-Offenders, a copy can be made available on request.
LATE APPLICATIONS WILL NOT BE ACCEPTED EVEN IF DELAYED DUE TO TECHNICAL REASONS. PLEASE NOTE THAT IF YOU ARE LOCKED OUT OF YOUR GETGOT ACCOUNT IT WILL TAKE A MINIMUM OF 10 MINUTES TO RESET YOUR PASSWORD. IF AN APPLICATION IS LATE BECAUSE OF THIS IT WILL NOT BE ACCEPTED.
It is the responsibility of each candidate to ensure that all such information is provided. Candidates who fail to provide sufficient information on which a panel might determine their eligibility for the post will not be shortlisted.
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
WHJS1_NI
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