Driver Training Manager

Company: First Group
Apply for the Driver Training Manager
Location: London
Job Description:

We’re seeking an experienced Driver Training Manager to lead and develop our driver training function. You will be responsible for delivering a high-quality training programme that develops safe, professional and customer-focused drivers across the business.

You’ll lead a team of Driving Instructors, Training Officers and Training Coordinators to shape the driver training strategy, improve driving standards and ensure we have a continuous pipeline of skilled drivers to support operational requirements.

Key Requirements:

  • Lead, coach and develop the Driver Training team to deliver high performance and excellent training outcomes
  • Develop and implement a driver training strategy aligned with operational and business objectives
  • Oversee the delivery of driver induction, CPC, theory testing, practical training and customer service programmes
  • Plan and allocate training resources, instructors, vehicles and facilities to meet operational and recruitment demands
  • Ensure training activities are delivered efficiently, meeting quality standards, operational demands and performance targets
  • Monitor driving standards, training effectiveness and productivity using data and feedback to drive continuous improvement
  • Identify training needs and implement effective learning interventions using operational data, performance trends and stakeholder feedback
  • Manage training budgets, resources, fleet requirements and external training providers to ensure value for money
  • Ensure Driver CPC, theory testing and practical training activities meet regulatory requirements and are maintained to audit ready standards
  • Build strong relationships with internal stakeholders and external partners to support training and recruitment initiatives
  • Develop the Driver Training School as a centre of excellence delivering high-quality training services across the wider business

What we’re looking for:

  • Proven experience in a training, learning & development or operational training role
  • Strong people management experience including coaching, performance management and team development
  • Experience conducting training needs analysis and designing effective training programmes
  • Excellent planning, organisation and resource management skills
  • Strong facilitation, presentation, stakeholder management and project management skills
  • The ability to understand operational challenges and deliver training solutions that drive business results
  • Strong IT skills including Microsoft Office

Desirable

  • CIPD or other training qualifications
  • Experience with Driver CPC, City & Guilds or BTEC programmes
  • Coaching experience
  • Experience working within a transport, safety critical, technical or unionised environment

Benefits:

  • We are also committed to your financial wellbeing, and we offer a platformwith many discounts on high street brands and supermarkets etc
  • Staff Travel Pass
  • Nominee Pass after three months of service
  • Cycle to work scheme

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Posted: October 22nd, 2026