Company: Hefestis Limited
Location: Stirling
Job Description:
HEFESTIS is recruiting a Senior Operations Lead for UniDesk, focusing on ITIL-aligned service management and delivery, governance and process change to support members across the UK education sector and beyond.
You will lead ITSM operations across TOPdesk, drive incidents, changes and improvements, manage suppliers, and mentor the operations team, with potential growth toward Head of Service as HEFESTIS expands.
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Posted: October 22nd, 2026