Head of Indoor SMR Operations

The AA is seeking an experienced Operations Manager – SMR Indoor Operations to lead the indoor operation for our Mobile Mechanic and wider SMR activities. You will ensure effective day-to-day workload management, technician support, dispatch activity, and customer exception handling, with strong ownership of risks and rapid interventions.

You will collaborate with field operations, planning, technology and commercial teams to ensure the right work reaches the right resource at the right time,

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