Location: South-west London (Teddington) with flexibility
Salary per annum: £52,223 per annum
What we offer
- Pension contribution doubled up to a maximum of 11.3%
- 29 days annual leave plus bank holidays
- Enhanced family leave
- Simply Health healthcare plan
- Generous annual wellbeing allowance
Who we’re looking for
We’re looking for a Customer Intelligence Analyst to help us understand our customers and make better, evidence-based decisions. You’ll work in our Innovation team alongside our Service Designer, bringing together qualitative and quantitative data to uncover customer needs, behaviours and experiences, and turning what you find into useful insight. That insight will help us shape future services and priorities, as well as improve how our services work today.
We’re particularly interested in people who bring a user-centred mindset. You may have experience in customer insight, user research, behavioural research, design research or a related field. You’ll enjoy working collaboratively, bringing different perspectives and evidence together to build a shared understanding of our customers.
When we’re hiring, we look for people who connect with our KOSMIHC values:
- We know our stuff
- We make it happen
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