Overview
In this role you will manage category and lifecycle content flow within the EU Cross-channel Marketing team for a major global client. You will coordinate a small creative team and production partners, ensuring timely delivery through automated workflows and clear ownership. The position blends campaign-focused work with ongoing lifecycle content, requiring strong process discipline and stakeholder collaboration. This is a hybrid, client-embedded role with a clear impact on delivery quality and timeliness.
Responsibilities
- Lead category creative team (copywriter and three designers) and plan their workload to meet deadlines
- Manage category and lifecycle briefs from intake to delivery, maintaining up-to-date timings, owners, and status
- Monitor automated intake/workflows, identify bottlenecks or deviations, and resolve them
- Maintain timing plans and deliverable lists, flag risks to timeline or scope early
- Coordinate lifecycle work with wider creative team and production partners, managing reviews and approvals
- Support localisation and versioning across EU markets for timely delivery
- Produce simple, regular reports on volume, status, and turnaround
- Contribute to process and tooling improvements for category and lifecycle work
Key requirements
- 5+ years in project management in a creative, marketing, or production environment (agency or in-house)
- Genuinely tool-literate: hands-on with Figma and Asana, quick to learn client systems, comfortable in automated workflows
- Experience managing high-volume, repeatable content work across multiple stakeholders
- Organised, calm under volume and precise about detail
- Confident communicating with stakeholders at all levels, in writing and in person
- Proactive, solutions-focused and able to work with minimal supervision
- Fluent in English
- Not a must, but a plus: experience with CRM, email, or lifecycle marketing content; multi-market localisation; interest in automation and AI tools in content operations
- Organised and detail-oriented
- Strong written and verbal communication
- Proactive problem-solver
- Figma
- Asana
- CRM or lifecycle marketing tools
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