Derivatives Data Support Specialist – Global Client Help

ICE Data Services is seeking a Client Support Specialist to assist ICE Data Derivatives clients with product questions and data inquiries. The role involves handling questions about option prices and data, and resolving issues by collaborating with internal groups.

You will onboard/off-board clients, manage inquiries via email, chat, and phone, and ensure timely, accurate responses while maintaining strong client relationships. A focus on documentation is required.

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