Overview
In this role, you support FirstPort’s mission as a leading residential property service provider by delivering accurate year-end accounts and maintaining smooth financial processes for residents. You work within the Service Charge Accounting Team to ensure timely reporting and high-quality service, collaborating with auditors and cross-functional colleagues. The role emphasizes attention to detail, proactive issue resolution, and maintaining strong stakeholder communication. It offers the opportunity to grow within a ticket-based, fast-paced environment while developing professionally. You will work closely with cross-functional teams to support customers and uphold FirstPort’s values and a
Pay / Benefits
- competitive salaries
- range of benefit packages
- exclusive discounts on extra benefits
- technology, training and support for your role
- health and wellbeing perks
Responsibilities
- Deliver year end accounts to residents in a timely fashion
- Carry out necessary transactions to ensure smooth accounting processes
- Resolve issues on accounts and ensure quality service for customers/clients
- Deliver to department productivity metrics and contribute to team and organisational goals
- Liaise effectively with auditors to deliver a smooth audit process and best outcomes
- Adopt a proactive approach to audit and accounts, coordinating with analysts/managers on areas of concern
- Take full responsibility for personal development and contribute to the team through ideas and feedback
Key requirements
- Currently studying towards a professional accounting qualification (AAT, ACCA or CIMA)
- minimum of 2 years’ experience in an accounting environment
- high attention to detail
- strong communication skills for challenging information and ensuring smooth processes
- customer focused and collaborative in a fast-paced environment
- attention to detail
- communication
- collaboration
- customer focus
- proactivity
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