T&T Country Portfolio Director

Overview

In this senior leadership role, you own the commercial, contractual and delivery outcomes for complex transition and transformation engagements within your portfolio. You will lead cross-functional collaboration with senior stakeholders to ensure quality, time and budget objectives are met, while driving customer success and continuous improvement. You’ll connect strategy with execution, managing governance, risk and resources across multi-disciplinary teams. This position offers the opportunity to shape portfolio performance at country level and influence large-scale IT and managed services transitions within a dynamic, matrix environment. You’ll lead with influence, build trusted executive

Responsibilities

• Own and drive end-to-end outcomes for complex transitions and transformations within the portfolio
• Oversee pre-sales, contract and delivery governance and resource planning
• Provide senior leadership to ensure scope, quality, time and budget adherence
• Act as escalation point for high-profile or high-risk engagements
• Build trusted relationships with senior stakeholders across customers, leadership, Sales, Service Management and delivery functions
• Ensure compliance with governance, methodology, reporting and checkpoints
• Lead portfolio improvement initiatives using KPI insights and lessons learned

Key requirements

• Significant experience in IT, programme, project or portfolio management in complex environments
• Proven experience leading large, multi-disciplinary and distributed teams
• Strong commercial understanding including budgets, risk and financial performance
• Excellent stakeholder management, communication, presentation and negotiation skills
• Understanding of governance, delivery assurance, risk management and service transition methodologies (ITIL or similar)
• Ability to work at pace, interpret complex information and make decisions under pressure
• Strategic thinking, problem-solving and resilience in ambiguity
• Collaborative leadership style to influence without authority
• Knowledge of Computacenter’s services and operating model is advantageous

• Influence without authority
• Collaborative leadership
• Stakeholder management
• IT programme/portfolio management
• Governance and delivery assurance
• Risk management and contingency planning

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