Fraud Operations Performance Lead – Hybrid & Data-Driven

Nationwide is seeking a Performance Manager within Fraud Operations to transform customer and operational insights into meaningful actions. You’ll work with senior leaders to strengthen fraud controls, improve customer journeys and deliver measurable improvements across the end-to-end process.

You’ll partner with operations, planning, quality, risk and supplier teams to identify opportunities, remove barriers and drive performance enhancements, while maintaining a strong customer focus and

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