Up to £35,000 per annum + Excellent banking benefits package.
Join a well-established, highly successful bank within their dynamic Asset Finance team. This institution prioritises customer care and ethical financial practices, offering a supportive hybrid environment in East Kilbride.
You will be responsible for
Mitigate Losses: Engage early with customers experiencing financial difficulty using proven collections and recoveries strategies.
Empathetic Communication: Manage sensitive customer conversations confidently via telephone, post, and email.
Assess Circumstances: Use structured questioning and income/expenditure analysis to fully understand customer situations.
Empower Customers: Clearly explain available repayment options and signpost independent sources of debt advice.
Support Vulnerability: Identify vulnerable customers early to ensure an exceptional level of care and additional support.
We are looking to speak to candidates who have a Proven background in collections, debt recovery, or financial services and have an understanding of vulnerable customer guidelines and ethical lending practices.
£30,000 – £40,000 plus excellent bonus and benefits.
To £57,000 plus excellent bonus and benefits.
Excellent salary plus bonus and benefits. Location:UK, South East Eng / Thames Valley (Hybrid), with 3 days per week in
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