Platform & Infrastructure Service Lead – Hybrid (SC)

Synapri invites applications for a Senior IT Service Manager position based in London with hybrid working (2–3 days onsite). The role spans platform and infrastructure service management in a large organisation, with a 12-month+ duration and SC security clearance requirement.

The candidate will own service strategy, roadmaps, SLAs/OLAs, KPIs, and drive continuous service improvements while managing third-party suppliers and coordinating with senior stakeholders.

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