Aftersales Manager – BYD / Suzuki – Boston, Lincolnshire
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Are you an ambitious, driven, and people-focused leader ready to take the next step in your automotive career?
An exciting opportunity has arisen at Boston BYD / Suzuki for an Aftersales Manager to lead our small but busy workshop, driving performance, customer satisfaction, and team development.
This role is ideal for a rising star — perhaps an experienced Service Advisor, Workshop Controller, or Assistant Manager — looking to step into a management position and make their mark within a progressive, family-owned dealer group.
The Role
You’ll be responsible for leading the aftersales operation to deliver outstanding results in labour sales, workshop efficiency, and customer satisfaction.
- Manage the day-to-day running of the Service and Workshop departments.
- Drive labour sales performance to achieve and exceed monthly targets.
- Deliver exceptional customer experiences with industry-leading CSI scores.
- Motivate, coach, and develop your team to maximise potential and retention.
- Ensure compliance with FCA, brand, and health & safety standards.
What We’re Looking For
We’re seeking a motivated and capable individual with:
- Proven experience in a Service, Workshop, or Aftersales environment.
- A desire to lead, inspire, and develop a small but talented team.
- Strong organisational, communication, and problem‑solving skills.
- A passion for customer care and operational excellence.
- The ambition to grow within a forward‑thinking, family‑led group.
What’s on Offer
- Up to £35,000 basic salary + £15,000 OTE bonus
- Opportunity to lead a respected BYD / Suzuki Aftersales department
- Ongoing training, development, and career progression
- Supportive culture with clear routes for advancement
Ready to lead, grow, and make your mark? Apply today or contact Kevin for a confidential discussion.
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