Collections & Recoveries Team Lead: Fair Outcomes

VWFS UK is seeking a Collections Team Manager to lead a team responsible for arrears accounts, ensuring fair outcomes and protecting long-term relationships. You will drive regulatory adherence and operational excellence across Collections & Recoveries, acting as the voice of the business to support positive customer experiences.

You will coach and develop Advisors to meet performance targets, manage quality audits, and collaborate with stakeholders including senior leaders, solicitors, and

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