Content Operations Lead – Personalised Marketing

Nationwide is seeking an experienced 121 Content Editor Lead to join our Customer Marketing team on a permanent basis. You will lead the transformation of how personalised customer communications are created, managed and delivered, shaping the future content operating model and ensuring content, data, technology and processes work together to deliver timely, compliant experiences at scale.

You will collaborate with Marketing, Digital, Data, Technology, Risk and Compliance to define roadmaps and

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