Overview
You will design, implement and manage protection propositions on our Life Protection Platform to help customers secure their financial futures. You will work in cross‑functional teams to balance speed to market, cost, and regulatory compliance while keeping good customer outcomes at the core. You will assess market needs, build business cases and lead or support projects to refresh or create new protection propositions. This is a customer‑focused, collaborative role at Zurich where protecting customers’ financial futures is central, with opportunities to influence strategy and market delivery. You will partner with experts across the business and develop protection subject matter expertise.
Pay / Benefits
- 12% defined non-contributory pension
- annual company bonus
- private medical insurance
- option to buy up to 20 additional holiday days
- flexible working arrangements
- wellbeing and development opportunities
Responsibilities
- Design, implement, and maintain protection propositions on the Life Protection Platform
- Analyse protection market, competitors and customer needs to identify gaps and opportunities
- Develop ideas to enhance propositions to meet customer needs
- Assess feasibility of new product ideas and build business cases
- Lead or support projects to refresh, upgrade, or create new protection propositions
- Collaborate with cross‑functional teams to ensure changes meet customer needs with personalisation and cost efficiency
- Identify, monitor and mitigate delivery and regulatory risks before launch
- Follow product development and risk & compliance procedures
- Maintain propositions on industry quote portals and best advice systems
- Understand regulatory changes and their impact on the protection market and ensure compliance
- Understand commercial aspects (pricing, reinsurance) as part of development
- Act as a retail protection expert across the business and develop a network of subject matter experts
Key requirements
- Understanding of the advised and UK Life market; non-advised market experience preferred
- Experience in the UK Retail Protection market preferred
- Experience leading multi‑functional project teams
- Effective, stakeholder‑focused communication
- Growth mindset and self‑starting attitude
- Ability to use data, research, and feedback to inform design
- Commitment to developing protection expertise and providing technical guidance
- Experience supporting marketing/take-to-market content for product launches
- clear communication
- collaboration
- customer focus
- data analysis
- regulatory compliance
- proposition design
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