Credit Control Manager

A well-established property and block management organisation is looking to appoint an experienced Leasehold Credit Control Manager to join its finance team.

This role is suited to someone with a strong background in leasehold, service charge, or property credit control who is confident managing high-value arrears, legal processes, and stakeholder communication.

Key Responsibilities

• Manage a large portfolio of leasehold accounts, collecting service charges and ground rent
• Oversee aged debt, disputes, and recovery strategies to reduce debtor days
• Issue reminder notices, final demands, and pre-legal correspondence
• Liaise with external solicitors on arrears and legal cases
• Prepare documentation for legal action and track case progress
• Produce regular aged debt reports and updates for senior management
• Work closely with block managers and internal finance teams
• Communicate professionally with leaseholders and managing agents

About You

• Proven experience in leasehold, service charge, or property credit control
• Comfortable managing high-volume arrears and legal processes
• Highly organised, proactive, and confident dealing with stakeholders
• Able to work in a fast-paced, office-based environment

Birthday day off

Pension and additional benefits package

Office-based role – must be within commuting distance of Liverpool

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