Business Analyst (Ref: 194951)

Business Analyst / Business Change Analyst

Location: Warwick (3–4 days per week in office)

Overview

We are seeking an experienced Business Analyst / Business Change Analyst to support the delivery of multiple concurrent initiatives within a large, regulated utilities environment. The role will play a key part in shaping business requirements, driving process improvement, and supporting change across operational and customer-facing functions.

This position will suit a Business Analyst who is comfortable working across multiple workstreams, engaging a wide range of stakeholders, and translating business needs into clear, actionable requirements.

Key Responsibilities

• Lead end-to-end business analysis activities across multiple projects simultaneously
• Elicit, analyse, and document business requirements using a range of techniques (workshops, interviews, process mapping)
• Produce high-quality documentation including:
• Functional and non-functional requirements
• Process maps (AS-IS / TO-BE)
• Impact assessments and change documentation
• Work closely with delivery teams, SMEs, and third-party suppliers to ensure requirements are clearly understood and delivered
• Support business change activities including stakeholder engagement, readiness assessments, and adoption planning
• Identify process inefficiencies and recommend pragmatic improvements aligned to regulatory and operational constraints
• Act as a bridge between business and technical teams, ensuring alignment throughout the delivery lifecycle
• Support testing phases including UAT planning, defect triage, and business sign-off
• Ensure solutions meet business objectives, regulatory requirements, and customer outcomes

Skills & Experience

• Proven experience working as a Business Analyst or Business Change Analyst
• Strong track record of delivering analysis across multiple projects in parallel
• Experience working in utilities, energy, infrastructure, or other regulated industries (preferred)
• Solid understanding of business analysis methodologies and tools
• Strong stakeholder management skills, with the ability to challenge and influence at all levels
• Experience with process mapping and change impact analysis
• Comfortable working in structured, delivery-focused environments
• Strong documentation, communication, and facilitation skills
• Experience working on transformation, systems implementation, or operational change programmes
• Familiarity with Agile, Waterfall, or hybrid delivery models
• Exposure to regulatory or compliance-driven change

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