AI-Driven Incident & Problem Manager (24/7)

Capital One is seeking an Incident and Problem Manager to join our UK Technology Operations Centre in Nottingham. The role focuses on coordinating major and critical incidents, driving root cause analyses, and leveraging AI to reduce toil and add value.

The TOC operates 24/7 with on-call coverage and hybrid working from the Nottingham Head Office. You will lead investigations, drive communications, coordinate cross-functional teams, and advance resiliency through reliability initiatives and Game

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