Face of ICT: TechHub Support Analyst – In‑Person & Remote

Ofcom seeks a TechHub Support Analyst to act as the ICT face for colleagues across our London HQ and regional offices. You’ll resolve incidents, handle service requests, and champion a positive ICT experience, with collaboration across Service Management and Programme Delivery teams.

You will support Microsoft 365, endpoint management, AV systems, and security best practices while helping drive service improvements and knowledge sharing across the organisation.

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