Onsite IT Support Engineer – SLA-Driven ITIL Expert

NSC Global in the United Kingdom is seeking an Onsite IT Support Engineer to deliver end-user technical support, maintain hardware and software, and manage incidents via ServiceNow. You will provide onsite and remote assistance for desktops, laptops, printers and peripherals, and coordinate device refreshes and onboarding/offboarding activities.

The role also supports server and network teams, ensuring SLA targets are met and contributing to asset management and smooth operations at customer

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