Deal Desk Analyst – Location: Germany/UK
LONDON, United Kingdom
Job Description
Deals Desk – Contract Manager, Europe
Objective
In this key role, you will provide contractual knowledge and understanding of the key terms & conditions for each major contract part of large & complex deals. This is a customer-facing role where you will be interacting with sales and any business partners like Finance, Legal… etc to secure the contract and contribute to grow the revenues & profitability of each contract allocated within Deals Desk Europe.
Core Responsibilities(not restricted)
- Position yourself as a Centre of Excellence for contractual knowledge. In support of this activity produce a contract brief and contract calendar summarizing all time driven obligations.
- Work closely with the Account Manager and BDM on new business opportunities andensure an agreed Account Development Plan is established for your contract(s).
- Agree the customer engagement model with the Account Manager (contract governance model) and contribute to cross-sell and upsell to increase win rate
- Endeavour to meet with customer regularly to review contract performance andcommercial issues. Ensure all customer meetings are minuted and that any customercommunication on key issues is confirmed in writing.
- Ensure you maintain an up-to-date Risk & Issues Register for your contract and that it isreviewed with the correct stakeholders on a regular basis.
- Ensure contracts are always kept up-to-date and reflect the current commercialrelationship with the customer for the products/services provided. Address any ambiguities andareas within the contract where the contract is silent.
- Fully understand the basis of all P&L entries and challenge with Finance any which arenot consistent with your expectations.
- Strive for 100% quote accuracy and timeliness based on the contractual clauses with Finance and highlight any entries which vary from those expected.
- Fully support all new bids under the contract understanding potential impact on theP&L, addressing pricing and contract amendments with the relevant teams Finance/Legal.
Required skills
- Minimum 8 years sales experience in commercial & contract management
- Financials & contractual knowledge
- Experience in closing large & complex deals
- A self-motivated, independent thinker that can move deals through the selling cycle
- Several years’ selling enterprise security products and services
- Candidate must thrive in a fast-paced, ever-changing environment
Education
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