Personalised Marketing Content Transformation Specialist

Nationwide is seeking a 1-2-1 Marketing Content Transformation Consultant to join the Customer Marketing team on a permanent basis. You’ll help transform 1-2-1 customer communications, enabling personalised, automated and data-driven experiences across marketing, digital, technology, risk and operations.

You’ll work with squads to embed scalable content models, improve workflows, governance and tooling, and explore AI-enabled capabilities to move from campaign-led to always-on journeys.

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