Customer Service, Transport & Purchasing Administrator
Location: Tyseley, BirminghamSalary: 28,000Hours: Monday to Friday, 8:00am – 5:00pm (Paid break: 10:00-10:30 Lunch: 13:00-14:00)
Our client, a dynamic organisation in the Manufacturing & Production sector, is seeking a motivated and detail-oriented Customer Service, Transport & Purchasing Administrator to join their team in Birmingham. This is an exciting opportunity to play a crucial role in ensuring customer satisfaction and operational efficiency.
Key Responsibilities
- Deliver excellent customer service, handling enquiries by phone and email.
- Support customers with order, delivery, pricing and invoice queries.
- Raise and process purchase orders, track deliveries and liaise with suppliers.
- Maintain stock records, carry out stock counts and investigate discrepancies.
- Coordinate courier bookings, transport administration and delivery queries.
- Resolve invoice and pricing issues quickly and efficiently.
- Keep records and filing systems up to date, providing general administrative support.
- Assist with HR and Health & Safety administration and compliance records.
What We’re Looking For
- Strong communication and customer service skills.
- Excellent organisation and attention to detail.
- Confident using Microsoft Office and business systems.
- Ability to prioritise workloads and multitask effectively.
- Previous administration, purchasing or customer service experience is beneficial.
This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys being at the heart of operations.
We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
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