Company: Testing Site – JPMC
Location: Easter Howgate
Job Description:
JPMorgan Chase in the UK is seeking a Contact Centre Operations Support Engineer Team Lead to deliver on-site technical support to contact centre agents in Edinburgh and across mainland Europe. You will drive testing of new technology, mentor engineers, and act as a bridge between Contact Centre and Engineering.
The role focuses on performance monitoring, deployment efficiency, and reporting to guide improvements in a highly regulated financial environment; English communications and team
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Posted: October 21st, 2026