Technical Support Engineer – ML-Driven Customer Success

Weights And Biases by CoreWeave is seeking a proactive technical support specialist in London. You will quickly respond to user messages via email, chat, and forums, triaging issues and maintaining SLAs.

The role blends customer service with hands-on ML tooling support, offering opportunities to grow Python skills and work with modern ML frameworks. You will collaborate with engineering and product teams, build knowledge bases, and participate in a 24/7 on-call rotation.

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