Head of Scaled CS & Commercial Growth

Company: ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Apply for the Head of Scaled CS & Commercial Growth
Location: Bolton
Job Description:

Regulatory Technology business is seeking a Senior Customer Success Leader in the UK to lead a scaled CS function. You will coach two Customer Success Managers, own a £4-5M ARR portfolio, and drive executive-level conversations to protect and grow revenue.

You will partner with Account Management to maximize renewals and use data-driven insights to improve adoption, retention and chair strategic reviews with key customers.

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Posted: October 21st, 2026