EMBS Talent is working in partnership with a well-established precision manufacturing business, based in Derby, that is currently in the market for a Demand Manager to join their Supply Chain and Production department on a permanent basis.
This organisation supplies into high-volume manufacturing markets and works with a broad customer base, making order book accuracy and forecasting central to how the business runs. Due to a planned departure within the team, our client is seeking an experienced Demand Manager to own the customer demand process and lead a small planning and purchasing team.
Your responsibilities will include:
As Demand Manager, you will own and develop the customer demand management process, working closely with the Manufacturing Manager to keep production plans aligned with customer requirements. Around 80% of the role is focused on planning and SIOP (Sales, Inventory and Operations Planning), with the remaining 20% covering purchasing and supply chain management.
You will:
- Act as the main point of escalation for customer order book queries, working closely with the production control team who manage day-to-day customer contact
- Closely monitor and manage the sales order book, ensuring it reflects the latest customer requirements at all times
- Own the SIOP process, providing a clear and well-understood demand signal to support decisions on sales, staffing and machine capacity
- Produce detailed summaries of order book movement, identifying and communicating any deviations as they arise
- Build and maintain a KPI suite covering sales and arrears trends on a daily, weekly and monthly basis
- Support customers directly on more challenging conversations, including short shipments, mis-shipments and arrears, putting recovery plans in place where needed
- Manage and develop a team made up of two purchasing specialists and a production control team leader, who in turn leads three production controllers, with direct oversight of stores, goods-in and dispatch
- Manage day-to-day supplier relationships and operational performance across the external supply base
- Work with accountable managers to coach and embed SIOP principles across the wider business through the standard daily and weekly review meetings
What’s in it for you?
Stability / Longevity: the opportunity to join a growing manufacturing business and take ownership of a process that is central to how the company runs.
Competitive salary: a competitive salary is on offer, dependent on experience.
Hours: Days, with flexible start and finish times as outlined above.
- A close-knit team environment with genuine influence over process and outcomes
- Direct exposure to senior leadership and a clear route to build on your experience
- The chance to work with a business that values team fit as much as technical skill
Successful applicants must be able to demonstrate:
- Proven experience in a demand, planning or supply chain management role within a manufacturing environment
- Experience owning or contributing to a SIOP (Sales, Inventory and Operations Planning) process
- A data-driven approach, with strong Excel skills including VLOOKUPs, pivot tables, and building reporting dashboards
- Experience working within an ERP system such as SAP, Javelin, or similar, with the ability to pick up new systems quickly
- Confidence managing customer-facing conversations, including around arrears and delivery issues
- Strong communication and relationship-building skills, with the ability to work closely alongside a Manufacturing Manager and wider operational teams
- Experience managing or supporting a purchasing function is desirable but not essential, as full training and support will be provided
- Background in aerospace or fabrication environments is an advantage; candidates from a warehousing-only background will not be suitable for this role
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