Head of Booking Operations & Service Delivery

Travelfusion, a fast-growing travel technology company headquartered in the City of London, seeks an Operations Manager to oversee day-to-day booking support operations and ensure a seamless customer experience.

You will lead a team across multiple channels, monitor KPIs/OKRs, and collaborate with Operations, Product and Engineering to improve service flow for a 24×7 booking operations centre.

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