Director of Tenant Services & Service Transformation

Select Recruitment Specialists Ltd. partners with a respected Norfolk-based housing provider to recruit a Director of Tenant Services on the Senior Leadership Team. You will set direction, inspire teams, and keep tenants and communities central to every decision.

You will lead Housing, Independent Living, and Service Charges, Rent & Income through three Heads of Service, balancing vision with practical delivery and strong stakeholder engagement. This role is based in Norfolk with hybrid working.

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