Senior Staff Product Manager – Transformation

Overview

In this role you champion dealer operations within Tekion’s ARC platform, translating retail know-how into product direction. You serve as a subject-matter expert for complex operational domains and collaborate with product leadership to adapt the roadmap for international markets. You drive transformation delivery for large enterprise dealer groups and ensure seamless front-office to back-office alignment. You represent Tekion in industry forums and guide adoption with practical, real-world insights.

Pay / Benefits

• Competitive compensation and stock options
• Employer-paid medical, dental and vision coverage
• Opportunity to grow in a hyper-growth startup
• Work with cutting-edge, home-grown technologies
• Dynamic, collaborative culture with low hierarchy
• Career growth and development opportunities

Responsibilities

• Be the primary voice of dealer operations in product discussions to shape platform design and prioritisation
• Act as SME on sales administration, stock management, retail accounting integration, and front-/back-office handoffs
• Collaborate with product leadership to reflect UK and Canadian regulatory and workflow nuances in the ARC roadmap
• Challenge product decisions that risk operational friction or misalignment with enterprise dealer operations
• Lead thinking on how retail operations and accounting connect within ARC to reduce boundary friction
• Define stock management handling in a scalable, integrated platform (ordering, part-exchange, stocking, aging)
• Identify and resolve retail-Accounting integration gaps across product, engineering, and implementation
• Develop standards and reference models to enable large enterprise adoption with clear operational guidance
• Drive transformation-first engagement with enterprise customers, focusing on platform capability and best practice
• Create transformation frameworks, blueprints, and readiness tools for steady-state operation
• Engage with senior operational and finance stakeholders during pre-sales, onboarding, and post-go-live phases
• Incorporate real-world implementation insights back into the product cycle to close the feedback loop
• Own the retail/operational perspective for UK and Canadian markets, detailing market-specific dynamics
• Build scalable international ops insights that can extend to new markets
• Represent Tekion at industry events and dealer group/OEM discussions

Key requirements

• Deep, credible retail/operational experience within automotive retail
• Experience bridging front-end sales and back-office financial processes
• Understanding of stock management and inventory within a modern platform
• Ability to define and document integration and operational standards for enterprise adoption
• Strong stakeholder engagement with senior operations and finance leaders
• Experience with international market considerations (UK, Canada) in retail/operational contexts
• Cross-functional collaboration across product, engineering, and implementation teams
• Strategic mindset for platform roadmap input and transformation initiatives

• Stakeholder credibility
• Transformation mindset
• Cross-functional collaboration
• ARC platform knowledge
• Retail operations and accounting integration
• Stock management and inventory planning

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