BFCR Procedure Change Governance

Overview

In this role you will coordinate HSBC Innovation Banking’s assessment, adoption, and implementation of Financial Crime policy changes. You will work with governance, second-line risk, and procedure owners to determine applicability, impact, and timelines, ensuring proper records and escalation. You’ll support timely delivery through stakeholder engagement, SME input, and robust evidence of completion. The position sits at the intersection of risk, operations, and policy in a fast-moving fintech and life sciences ecosystem.

Pay / Benefits

• hybrid working
• office in London with flexibility
• commitment to inclusive recruitment and disability confidence
• supportive recruitment accommodations
• diverse and inclusive workplace culture

Responsibilities

• Establish and maintain HINV’s governance framework for FC changes and drive actions to completion
• Assess forthcoming FC policy changes for applicability, impact, urgency, and approvals
• Coordinate impact, gap, and action assessments with SMEs, owners, and stakeholders
• Manage exceptions, delays, and temporary safeguards with appropriate approvals
• Lead adoption from assessment to readiness, training, and launch, escalating material risks as needed
• Mobilise Financial Crime SMEs for interpretive questions and ensure decisions are recorded
• Maintain local BFCR documentation, decision logs, and evidence for governance and audit
• Build cross-team partnerships, challenge constructively, and escalate unresolved issues
• Identify recurring adoption issues and standardise governance templates and processes
• Support wider BFCR governance and reporting priorities to maintain service delivery

Key requirements

• Experience coordinating policy or procedure changes in a regulated organisation
• CDD and KYC knowledge across onboarding, periodic review, triggers, and lifecycle management
• Ability to assess operational impact of policy changes and identify when specialist input is required
• Experience coordinating with group-level procedure owners and local approval processes
• Understanding of how Financial Crime requirements affect multiple business models

• Strong written communication
• Collaborative mindset with ability to influence without authority
• Delivery-focused with ability to manage competing priorities
• Financial Crime knowledge for policy assessment
• CDD/KYC operational expertise
• Governance, risk management, and audit discipline

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