Corporate Team Leader

Overview

As Commercial Account Handler Team Leader, you will lead a four-person team managing a corporate commercial insurance portfolio. You will act as a technical adviser and escalation point, guiding the team to deliver exceptional service. You’ll collaborate with Account Executives and senior management to support retention, growth and client relationships. The role focuses on coaching, workload management and continuous improvement to drive service excellence, with hybrid working and clear progression opportunities.

Pay / Benefits

• significant salary
• comprehensive benefits package
• hybrid working (two days in office)
• opportunity to work with a respected broker
• supportive and collaborative culture
• career development and progression

Responsibilities

• Lead and develop a team of four Commercial Account Handlers
• Manage a corporate commercial portfolio with premiums up to £300k
• Provide technical guidance and act as a referral point for the team
• Maintain strong relationships with clients and insurer partners
• Ensure high service standards and client satisfaction
• Collaborate with Account Executives and senior management on retention and growth
• Drive operational excellence through coaching and workload management

Key requirements

• Proven experience handling commercial insurance within an insurance brokerage
• Previous leadership, supervisory or mentoring experience, or the capability to step into a leadership role
• Strong technical knowledge across a broad range of commercial insurance products
• Excellent communication, organisational and relationship-building skills
• Proactive, solutions-focused approach with a passion for client service

• communication
• relationship-building
• proactive problem-solving
• coaching/mentoring
• broad range of commercial insurance products
• technical knowledge inCommercial Insurance

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