Operational Excellence Lead (12 Month FTC)

The Housing Network (THN) is seeking a Business Process Improvement Manager for a 12-month FTC at our Luton head office. You will lead process reviews, redesigns and continuous improvement across the organisation, embedding standardised ways of working and increasing system use (notably Pyramid).

You will also govern documentation, manage stakeholders and a BA, and report benefits to leadership. Ideal candidates will have significant BPM/operational transformation experience, strong analysis and

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