Senior Project Manager

Employment Type: Full timeLocation: UKWorking Pattern: Remote, with travel to support the roleClosing Date: 6th November 2026

The Senior Project Manager is responsible for delivering Embridge’s larger, more complex or strategically important ERP implementation and transformation projects and programmes: on time, within budget, to agreed scope and quality, and to the business outcomes the client expects.The role leads multi-workstream project teams, owns the plan, budget, risks and change control, and is the senior day-to-day delivery contact for client sponsors and executives. It also mentors and coaches other Project Managers and helps improve how Embridge delivers. It has no line management responsibility.Senior Project Manager is the next level from Project Manager. It reflects the size and complexity of projects led, consistent delivery performance, and contribution to the wider Project Management team.Senior Project Managers deliver using Embridge’s methodology, with Elastic Change and Emotionally Intelligent (EQ) Leadership built in, so that clients are supported through the people and organisational side of change, not just the technology.Elastic Change is Embridge’s approach to transformation. It recognises that change is rarely linear: client priorities, pressures and technology shift over time, so delivery must adapt without losing control or commercial discipline.

Benefits of Embridge

• Health benefits and paid volunteer days
• Pension contribution
• Excellent career progression
• Unit4 certifications

Key responsibilities include:

Project and Programme Delivery

• Plan, mobilise and deliver larger, multi-workstream or strategically important ERP and transformation projects and programmes, using Embridge’s delivery methodology.
• Own the plan, milestones and cross-workstream dependencies, and keep them up to date.
• Lead project and programme teams day to day, setting clear priorities for consultants, trainers, partners and client resources.
• Work with the Resource Manager to plan capacity across the engagement, and flag constraints early.
• Make sure business outcomes and benefits are agreed with the client at mobilisation and tracked through delivery.
• Lead the recovery of projects at risk when asked by the Head of Delivery and Change.

Client and Executive Stakeholder Management

• Act as the senior delivery contact for client sponsors and executives, building trusted relationships at board level.
• Run programme boards and steering groups, presenting progress, risks and decisions in terms of business value.
• Manage client expectations and handle difficult or escalated conversations constructively.
• Monitor client satisfaction and act early where the relationship or delivery is at risk.
• Work with the Account Manager and Customer Success Manager on client health, risks and growth opportunities.

Commercial and Financial Control

• Own the project or programme budget and deliver to the agreed margin.
• Keep accurate monthly forecasts of effort, cost and revenue, and explain variances.
• Manage scope and change control, and lead commercial discussions on change requests and extensions with Account Management.
• Spot and act on scope creep, revenue leakage and commercial risk.
• Make sure work is delivered in line with contractual commitments and the agreed Statement of Work.

Governance, Risk and Quality

• Apply Embridge’s governance standards, quality gates and reporting cadence, scaled to the size and risk of the engagement.
• Maintain RAID logs, reporting and documentation to the standards set by the Head of Delivery & Change.
• Provide accurate project data for monthly portfolio reviews and PMO compliance checks.
• Carry out peer reviews and health checks on other projects when asked.

Elastic Change and Adoption

• Build stakeholder engagement, change management and user adoption into project plans, working with the Training and Adoption team.
• Use EQ Leadership to lead clients and project teams through complex change.
• Adapt the delivery approach as client circumstances change, without losing control of scope, time or cost.

Handovers and Pre-Sales

• Take a structured handover from Sales and Pre-Sales at kick-off, confi rming scope, commitments and assumptions.
• Plan go-live and hypercare, and complete a formal handover to Support, Service Delivery and Customer Success.
• Provide delivery input to proposals, estimates, plans and Statements of Work for larger or complex opportunities.
• Join client presentations and solution workshops where senior delivery expertise is needed.

Mentoring and Delivery Improvement

• Mentor and coach Project Managers, sharing experience and supporting them on difficult projects.
• Act as a point of advice for Project Managers before issues are escalated to the Head of Delivery and Change.
• Contribute to improving Embridge’s methodology, templates and playbooks, including how Elastic Change is applied.
• Capture and share lessons learned across the Project Management team.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Key interfaces

The Senior Project Manager will work closely with:

• Head of Delivery and Change
• Project Managers
• Resource Manager and Resourcing
• PMO Officer (Finance)
• Consultants, Practice Leads and Solution Architects
• Training and Adoption team
• Support and Service Delivery
• Account Managers and Customer Success Managers
• Sales and Pre-Sales
• Client executives, programme sponsors and senior stakeholders
• Third-party partners and suppliers

Key skills and experience include:

• Significant experience managing ERP or business software implementation projects, including larger, multi-workstream or complex engagements.
• A track record of delivering projects end to end on time, on budget and to margin.
• Strong project financial management: budgets, forecasts, margin and change control, including commercial discussions with clients.
• Credibility with client executives, presenting at programme board and C-level, focusing on business value rather than technical detail.
• Experience recovering projects at risk.
• Experience mentoring or coaching other Project Managers. Experience leading multi-disciplinary teams, including partners and client resources, without direct line management.
• Excellent written and verbal communication, and strong organisation and attention to detail.
• Able to travel across the UK as needed, with occasional overnight stays.
• Unit4 ERP experience, or another Tier 1 or Tier 2 cloud ERP.
• Experience of public and private sector implementations.
• A project or programme management qualification such as PRINCE2, MSP, APM or PMP.
• Experience of change management, user adoption and benefits realisation.
• Experience of fixed-price or packaged delivery.
• Understanding of ISO 9001 quality management and ITIL.

Technical and Professional Skills

• Project and programme planning
• Budget, forecast and margin management
• Scope, change control and commercial negotiation
• Risk, issue and dependency management
• Executive stakeholder management and reporting
• Change management and adoption
• Project recovery
• Go-live, hypercare and transition to support
• Mentoring and coaching

Leadership and Personal Attributes

Emotionally Intelligent

• Self-aware, and adapts their style to different people, situations and client environments.
• Builds trust within project teams and with senior clients.
• Handles conflict and difficult conversations constructively.
• Coaches others rather than simply directing them.
• Owns their own development, acts on feedback and proactively builds the skills needed for what’s next.

Commercially Minded

• Understands the link between good delivery, client value and project margin.
• Spots commercial risks and opportunities early.

Customer Focused

• Understands the client’s business objectives, not just the technology.
• Takes ownership of client issues and sees them through.

Delivery Focused

• Takes ownership of agreed outcomes.
• Raises problems early rather than waiting for escalation.
• Comfortable working in complex and changing environments.
• Works effectively across Delivery, Consulting, Support, Sales and Customer Success.
• Shares knowledge and helps raise the standard of the whole Project Management team.

What does success look like

Success in this role means Embridge’s largest and most important engagements are delivered on time and on budget, achieve the outcomes clients invested in, and strengthen the client relationship.Success will be measured by:

• Projects and programmes delivered on time and within budget, against agreed milestones.
• Margin against target.
• Accurate monthly forecasts.
• Compliance with Embridge’s governance and reporting standards.
• Client satisfaction at key milestones and at close, including at sponsor level.
• Clean handovers into Support and Customer Success at go-live.
• Development of the Project Managers they mentor, and contribution to improving delivery methodology.

Targets for each measure will be agreed with the Head of Delivery and Change.Through Elastic Change and EQ Leadership, Senior Project Managers help set Embridge apart by combining strong delivery discipline with a deep understanding of people, stakeholders and organisational change.

Put meaning behind your work. If you have the skills, the capability, and an approach and ethos which mirrors ours, if you want to work in an environment which celebrates achievement and success, and nurtures and supports people to achieve their goals, then we want to hear from you.

We are Embridge Consulting. We take pride in ourselves and our work. We treat others with respect and dignity. We pursue excellence. We are responsible for our actions, and we let them count.

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