Dates
Arrival: Required by Thursday evening before each weekend, or by 10am Friday at the latestDeparture: From 8.30pm on Sunday or anytime MondayRole Type: Temporary / Event-basedHours: 6 hours per day (rotating shifts across a 12-hour opening period)Pay: £20 per hour
About the Role
We’re looking for friendly, organised and unflappable humans to join our on-site team as Information Cadettes for Camp Kindling & Camp Wildfire 2026!
You’ll be part of the heart and soul of our on-site support, working from the Info Cabin to help our wonderful campers with everything from lost wristbands and activity queries to campsite directions and last‑minute questions.
It’s a fun and fast‑paced role that’s perfect for someone who loves helping people, enjoys a bit of problem‑solving, and thrives in a festival‑style environment.
What You’ll Be Doing
- Providing friendly, knowledgeable assistance at the Info Cabin
- Answering questions about activities, schedules, maps, tickets, facilities, and general event info
- Handling minor issues and escalating anything more complex to the Lead Information Cadettes
- Logging lost property and helping reunite it with its rightful owner
- Making time to familiarise yourself with the event site, setup and key event details so you can assist guests confidently
- Maintaining a calm, positive and proactive presence throughout your shift
- Keeping the Info Cabin tidy, stocked and ready to go!
- Helping with providing comms or notices across site
Who We’re Looking For
- Approachable, friendly and great with people
- Clear communicator with a calm and confident manner
- Comfortable using basic technology (iPads, ticketing & enrolment platforms, training provided in advance)
- Organised and reliable – able to follow process but think on your feet
- Happy to work in a shift pattern and be flexible across the weekend
- Ideally has previous customer service, info point, box office or event experience
- Loves the outdoors and doesn’t mind the unpredictable nature of festivals
- Important: work in a team during the 12‑hour daily Info Cabin shift
- You’ll always have your evenings free to enjoy the magic of Camp
- When you’re off‑shift, you’re welcome to take part in our walk‑up activities, and book into any credited activities with available spaces
- 1 meal provided per shift
- Festival wristband and crew camping & parking included
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