Non Infra Team Manager WA

Overview

In this role you lead a ~12-person operational team at Little Eaton WTW, ensuring safe, compliant and efficient treatment of potable water. You will drive performance, regulatory compliance, and continuous improvement while coordinating with regulators, suppliers, and cross-functional colleagues. The position includes travel across the Eastern region and participating in an on-call standby rota. You’ll contribute to community and environmental impact through reliable operations and people leadership.

Pay / Benefits

• Car allowance of 4800 pa
• 28 days holiday + bank holidays (plus buy/sell up to 5 days)
• Annual bonus up to 2250 (eligibility applies)
• Leading pension scheme with employer contribution match
• Sharesave – discounted SEvern Trent shares
• Dedicated training and development with Academy

Responsibilities

• Ensure assets are operated and maintained safely and efficiently
• Be accountable for the performance and resilience of Little Eaton Water Treatment Works
• Ensure compliance with DWI, Environment Agency and company requirements
• Lead and inspire the team to deliver outstanding performance
• Promote investment opportunities focused on process improvement, safety, resilience or efficiency
• Lead performance improvement through Comm Cells, root cause investigations and continuous improvement methodologies
• Manage budgets and deliver efficiency savings aligned with business objectives
• Build strong relationships with regulators and supply chain partners
• Ensure effective emergency planning and incident response arrangements

Key requirements

• Experience in managing, leading and inspiring teams in a customer-focused operational environment
• Knowledge of water treatment, maintenance, and regulatory requirements (desirable)
• Strong interpersonal and communication skills for stakeholder engagement
• Continuous improvement mindset with ability to identify opportunities and implement plans
• Ability to investigate performance issues and make prompt decisions in a fast-paced setting
• Budget management experience (beneficial)
• Full UK driving licence
• People with a caring attitude and positive, collaborative approach

• Interpersonal communication
• Leadership and motivation
• Resilience under pressure
• Water treatment knowledge
• Maintenance practices
• Regulatory compliance (DWI, Environment Agency)

…