Company: incident
Location: London
Job Description:
incident.io is the AI software reliability platform trusted by engineering teams at Netflix, Etsy, and 2,000+ companies. As a Commercial CSM, you will onboard, embed and expand usage for our mid‑market customers, helping them mature incident management and reliability as they grow.
You will own 70–80 Commercial accounts, balance high‑touch onboarding with scalable programs, identify expansion opportunities and partner with Sales to drive revenue while representing the voice of the customer to
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Posted: October 21st, 2026