Lead, Planning & Service Delivery – Contact Centre (Hybrid)

Company: Lowell Financial Ltd
Apply for the Lead, Planning & Service Delivery – Contact Centre (Hybrid)
Location: Leeds
Job Description:

Lowell Financial Ltd is seeking a Planning & Service Delivery Team Lead in Leeds with hybrid working. You will lead a team of dialler specialists to shape and optimise contact strategies, ensuring campaigns are effective, compliant and customer focused.

You will partner with operations and stakeholders, using data and insights to drive continuous improvement and maximise performance while delivering the right customer experience.

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Posted: October 21st, 2026