Customer Service Advisor

Company: Clanmil Housing Association
Apply for the Customer Service Advisor
Location: Belfast
Job Description:

Job details

Job reference: REQ0579 Date posted: 21/10/2026 Application closing date: 03/11/2026 Location: Belfast Salary: £27,724.84 – £29,856.62 per annum Package: In return, we offer a fantastic rewards package from generous annual leave, pensioncontributions and an award winning work-life balance package which we are happy to tell you about. Contractual hours: 37Basis: Full timeJob category/type: Blank

Customer Service Advisor

We’re an ambitious organisation with big plans, and we’re looking for people to join our friendly team. We care about doing a great job and want to make a real difference. If that sounds like you, we’d love to hear from you.

Customer Service Advisor

37 hours per week

Based at our Head Office, Belfast City Centre

Salary: £27,724.84 – £29,856.62 per annum

We believe that everyone should have the security and comfort of a good home in a safe and welcoming community. If you’re also passionate about people and great homes, we could be the perfect fit! We’re delighted you’re thinking of joining us.

About the role

As a member of our Service Centre Team, you will be operating within a dynamic, responsive, and fast-paced environment in which you will provide an outstanding service to all current and potential customers contacting Clanmil. You will be using different communication channels to communicate with customers and promoting digital channels where possible.

About you

You’re passionate about delivering excellent customer service and helping people overcome challenges. Organised, resilient and approachable, you’re confident building trusted relationships and adapting to changing priorities in a busy environment.

One years’ experience of dealing with a high volume of customer queries in a front-line customer service role such as a call/service centre, retail etc, will help you succeed in this role.

What we offer

At Clanmil, you’ll do interesting, rewarding work and your contribution will matter. We’ll support you to learn and progress, and you’ll enjoy great benefits including 33 days’ annual leave, birthday leave, a generous occupational pension, health plan, and flexible or hybrid working for many roles.

Read more about our fantastic benefits package on our website.

Ready to join the team?

Great! All you need to do now is to tell us about your experience and what you’ll bring to the role. We also want to know about your values and how they fit with ours. Head to our website to download the job description and submit your application.

Closing date: 11:59pm 3rd November 2026

Interview date: w/c 11th November 2026

To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

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Posted: October 22nd, 2026