Senior Product Designer, User Centred Design

Overview

As a Senior Product Designer, you will shape end-to-end experiences for National Grid’s enterprise platforms, collaborating with cross-functional squads to turn user needs into practical, scalable designs. You’ll guide discovery, design, and delivery to ensure outcomes are desirable, usable, and aligned with business goals. You’ll work in a hybrid Warwick-based environment, influencing product direction and design systems at scale. This role offers the opportunity to impact complex B2B workflows within a mission-driven energy transition agenda.

Pay / Benefits

• competitive salary 57,000–67,000
• 26 days holiday plus 8 statutory days
• annual performance incentive
• pension scheme with generous employer contributions
• life insurance at 10x salary
• flexible benefits including share incentive plan and private medical insurance support

Responsibilities

• Partner with cross-functional squad members (PO, BA, Tech Lead) to define product outcomes
• Map end-to-end user journeys and identify pain points and opportunities
• Translate requirements into problem statements and experience opportunities
• Conduct discovery and usability activities to surface risks and adoption challenges
• Create wireframes, high-fidelity designs and interactive prototypes
• Deliver final visual design and specifications for engineering hand-off
• Iterate designs based on user feedback and testing
• Use qualitative and quantitative evidence to shape design recommendations and trade-offs

Key requirements

• 5+ years of relevant UX/design experience
• Experience designing for enterprise/B2B software with complex workflows
• Strong UI design portfolio with end-to-end delivery
• Proficiency in Figma (components, variants, prototyping)
• Experience with design systems and pattern libraries
• Experience with UserTesting, Optimal Workshop, HotJar or Pendo
• Experience working in Agile/Scrum with cross-functional teams
• Strong communication to explain design rationale
• Comfort with autonomous work, ambiguity, and multiple priorities
• Comfort using AI tools in design workflows to boost ideation and prototyping

• strong communication
• autonomy
• stakeholder management
• Figma
• Design systems
• Prototyping and interaction design

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