Hybrid Contact Centre Sales Advisor with Incentives

Sky Cardiff is seeking a Contact Centre Sales Advisor to handle inbound calls from existing customers considering cancellation and to upsell suitable Sky packages. The role offers a hybrid work pattern after an initial training period with a base in Cardiff and a 37.5-hour week.

Starting 11 January 2027, the role requires strong sales enthusiasm, exceptional rapport-building, and keen ability to identify customer needs to propose optimal solutions.

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